John Civerolo ( 1 505 341-0845)

John Dougherty (1 603 528-0840)

Chris Gray (1 603 778-9211)

Don Rice (1 615 221-2196)

 

S&OP Best Practices Book 

From John Dougherty and Chris Gray, Available now.  

For more information or to order using your credit card, click on Best Practices book, or call us at: 1 603 528-0840.

Sales and Operations Planning - Best Practices is now available in hardcover.  

 

Partners for Excellence

Partners for Excellence specializes in solving manufacturing and distribution problems like excess inventory, poor customer service, inflexible manufacturing processes, poor communication and lack of teamwork using tools and methods like:

  • Demand Driven Supply Networks

  • Supply Chain Management

  • Process Management

  • Manufacturing Resource Planning (MRP II)

  • Lean Manufacturing / Synchronous Flow

  • People Empowerment  

Focused on Getting Results for Your Benefit

Our client list is a Who's Who of Manufacturing.  For them, we've produced real tangible and sustained operating results including: improved on time delivery, reduced working capital investments, reduced manufacturing costs, improved process flows, better company communication and coordination, and increased supply chain flexibility.  We've helped or clients put in place processes that get their people working together in ways they did before.  

Chris Gray's latest book, Sales and Operations Planning Standard System, and reference software are now shipping.  

For more information or to order using your credit card, click on Standard System book, or call us at: 1 603 778-9211.

Other Books and Materials

NEW - S&OP Checklist:  What you need to do to organize and implement for a successful S&OP process in your company.  Two parts - how to implement, and what to implement.  

S&OP Instructors' Manual, a complete S&OP education course to train your trainers, is now available in digital format.   Order here.

S&OP Handbook, 122 pages of samples, examples, specific step-by-step instructions, and internal audit data are provided to help your company start or improve your S&OP process. Order here.

New Global S&OP Class A Checklist now available for companies operating a global S&OP process. FREE

Below are some of the problems that companies frequently experience. If you have any of these problems, call us - 1 603 528-0840 - we have experience solving them.  

For a more complete list, click on the Problem List  button above:  

In Customer and Business Performance
Late or missed customer deliveries
Cash flow problems: too much inventory, or inventory in the wrong places
Unexpected excess cost: overtime, freight, etc.

In Demand Management And Customer Service
Abnormal demands not identified soon enough
Customer "big events" not managed or forecasted 
Inaccurate forecasts
Erratic demand

In Lean Manufacturing
Excessive time & cost for setup/changeovers 

Some work centers overloaded, some underloaded
Excessive number of non value adding steps 
Constant material and capacity shortages 

 

In Manufacturing And Purchasing Performance
Poor manufacturing on-time delivery performance
Poor supplier on-time delivery performance
Excessive lead times

 

In Manufacturing Management
Excessive production floor paperwork and transactions
Frequent shortages as well as excess inventory
Capacity problems and surprise production bottlenecks

 

In New Product Introductions
New product development takes too long and is too expensive
Too many last-minute surprises 

Time and cost targets are unreliable 

Too many product changes (ECN's) after product launch

In Overall Supply Chain Performance
The supply chain is not well synchronized
Supply and demand are out of balance

In Management Information
Greater supply chain visibility is needed
There are no integrated business plans.
Executives lack the information to validate the business
plan.

In Working Together As A Team
Departments operate as silos
Dysfunctional communication processes
Poor teamwork
Problem/project of the month mentality



 

Partners for Excellence is:

John Civerolo

John Dougherty

Chris Gray

Don Rice

We are proud to be associated with: 

In Australia and Asia/Pacific:

www.heenan.com.au

In Europe and North America:  

World-Wide Excellence Partners

 

 

Unlike many other consulting firms, who do everything from real estate to travel, marketing to taxes, retail to government services, we're passionate about only asingle thing - the manufacturing industry.  We've all worked directly in manufacturing companies, and we have decades of consulting experience working with hundreds of companies.   We've developed a structured approach to manufacturing improvement that can be applied flexibly to your unique situation and set of problems.  With an average of 25 years of consulting experience per Partner, we have the experience to fix your problems.  

 

 

We help get results that are based on applying proven principles and methods - not the latest buzzword, software package, or "silver bullet".  In most cases, our clients use the systems they already had in place, upgrading to the proven techniques used by the leading companies in their respective markets.  We deliver results fast - you can typically see a difference in inventory levels, customer service, plant flexibility, company communications, etc., in weeks of months not years.  Changes across the organization are reflected in real operating results, not fancy bound reports or the size of the check you write for consulting.  

 

 

Again, unlike other consulting firms who will provide you with teams of junior people, we do the work ourselves - what you see is what you get.  

And we promise you this - no surprises.  

We will communicate with you clearly and openly when there are problems that need to be resolved, be they system problems, behavioral issues, accountability problems, record integrity, etc.  Finally, while we do on-site consulting and education, we don't move in.  Your people do the work under our direction and guidance so that when we leave, your improvements stay.  

We are able to mentor and coach at all levels of an organization, being the voice of the project team to executive management, and the voice of executive management to the project team.  By working with people across the organization we can help define and implement solutions that have organizational buy-in - solutions that will truly work.  

 

We have extensive experience in auditing and assessing performance, particularly in the area of sales and operations planning.  Click on "Global S&OP Class A Checklist" in our resource links for a new checklist specifically designed for companies operating a global S&OP process.  Recently developed with Robert Jones, one of our professional associates, it is the only checklist dealing specifically with global S&OP issues.  

Let one of our Senior Partners discuss how we can help you become more successful using proven tools and methods.  

Send us an email (officess@partnersforexcellence.com) or call us at 1 603 528-0840.  

Information and Resource Links:  

Tell Me More About Getting Started

Tell Me More About Partners For Excellence...

Catalog of Services 

Newsletters and Articles    

Global S&OP Class A Checklist

Frequently Asked Questions About Sales and Operations Planning

Senior Partners   

Bios    

Email Us

Careers

Search for Information:  


 

Browse the Partners for Excellence Newsletters! 


The Best of Volume 1 (Issues 1 and 2)

Re-Engineering Your Business Planning through Sales & Operations Planning
Gaining a Competitive Advantage with Synchronous Flow Manufacturing
ERP/MRP II Software: Valuable Tips for Selection & Implementation

Volume 1 Issue 3

Turning Education into an Investment that Pays Off!
Management Today - The Sayings of Sir John

Volume 2 Issue 1

Japanese Style Execution vs. American Style Planning!
Coca Cola: "Always" Class A MRP II
Dayco Finds Continuous Improvement is the Way to Go!

Volume 3 Issue 1

People Empowerment: How to Guarantee Success in Improvement Initiatives
Consider These Questions Before Changing the Master Production Schedule
Class A at DuPont Polyester Films

Volume 4 Issue 1

Does Your Supply Chain Measure Up? 
Class A Regained at Dade Behring
Making More With Less Is Lean Manufacturing

Volume 5 Issue 1

The Party's Over 
Are You Really Ready for Lean Manufacturing?
Value/Supply Chain Management - Where Do You Start

Performance Measurements: Fact or Opinion

Other Articles

"Appreciating" Your Most Important Asset
Back to Basics
Demand Pull (Pure Kanban): What are the Prerequisites for Success?
Getting Started With Sales and Operations Planning
Lessons Learned from Worldwide Best Practice Companies
Master It (Master Scheduling and Lean Production)
On-Time New Product Development – Fact or Fiction?
Scheduling to Keep Your Customers Happy
Software and Simplicity - An Update
Staying in Business with e-Business
The Role of Sales and Marketing in Planning and Scheduling 

The Top Ten List for Senior Management
Time to Get Serious About e-Commerce
Your Bias May Be Limiting Your Forecast Accuracy

Walking Hand In Hand - Lean can simplify and empower the S&OP process

Sales and Operations Planning Lessons Learned From Worldwide Companies

Sales and Operations Planning - How The Big Kids Do It

Should Suppliers Be “Silent Partners” in S&OP?