Demand
Management and Customer Linking
Topics for Tailoring:
· The role of demand management
· The principles of building customer partnerships
· Overcoming the obstacles to maintaining true partnerships
· Efficient, effective, and timely order entry and order management
· Reducing order entry cycle time
· Using “available-to-promise” to make the best promises to your customers
· Managing abnormal demands
· Synchronizing to your customer’s demand
· The role of Collaborative Planning and Forecasting Review (CPFR)
· Forecast consumption techniques
· Properly managing finish / assemble-to-order and make-to-order environments
· Taking advantage of “E-commerce”
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